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CYF Quality

CYF Quality.

Make management more efficient with our call center quality assurance software.

Manufacturer

CYF

Category

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Segmento

Área de Negócio

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Principais features

Gestão de Qualidade
Monitoramento de Processos
Data Analysis
Relatórios Personalizados
Conformidade Regulatória
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Descripción completa

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PRODUCTIVITY.

  • Please refer to 300% for further evaluations with the integration of the recorder.
  • Reduce feedback application time with electronic feedback.
  • Apply feedback in 100% of validations with electronic feedback.
  • Reduce or AHT with electronic feedback.
  • Call center quality assurance software.

PRECISE.

  • Apply precise training with reports of training needs.
  • Better operating performance with reports of critical errors.
  • Avoid hits with fabric debris.
  • Reduce financial and image prejudice with reports of critical errors.

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